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Return Policy
We strive to ensure your complete satisfaction with our products. In the event that you need to return an item, we have a straightforward return policy for a hassle-free experience.
Eligibility for Returns:
- Products must be purchased directly from us. Items bought through third-party vendors or resellers are not eligible for a return under our policy.
- Returns must be initiated within 14 days of the product's delivery date.
- Items must be in their original condition, unused, and in their original packaging.
Restocking Fee: A 5% restocking fee of the product’s purchase price will be deducted from your refund. This fee is to cover the costs associated with processing returns and restocking.
Return Shipping: The cost of return shipping is the responsibility of the customer. We recommend a trackable shipping service to ensure the product's safe return.
Final Sale Items: Items marked as final sale at the time of purchase are not eligible for return.
Return Process:
- To initiate a return, please log in to your account on our website and navigate to your account page.
- Select the order you wish to return and follow the prompts to submit a return request.
- Upon approval of your return request, you will receive instructions on how to proceed with the return.
- After we receive and inspect the returned item, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.
Cancellation Policy: Orders can be canceled before shipment. Contact us immediately to cancel an order. For orders that have already been shipped, refer to our return policy.
Policy Changes: We reserve the right to modify this policy at any time. Changes will be effective immediately upon updating on our website.
For any questions or concerns, please don't hesitate to contact us. We are committed to making your experience with us both positive and effortless.